Shipping Policy
At Artes we strive to process all orders as quickly as possible in order to prevent customers from waiting any longer than necessary to receive their products. Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
We ship our products from several different warehouses. We always try to shorten the shipping times, sometimes it means we'll send the packages from different warehouses around the world which means that if you order several different products, they might arrive separately and on a different day.
Where Is My Tracking Number?
You will get the tracking number directly to your email about 1-3 business days after purchase with a direct tracking link.
Shipping & Handling
Our processing period typically spans 1-3 business days, during which we conduct a series of quality assurance and packaging checks. Our goal is to ensure that every item you receive is in pristine condition. Following preparation, we hand over your orders to our trusted shipping partners.
Shipping costs are standardized at $6.95, regardless of your shipping address, and this will be added at checkout. However, we offer free shipping for orders above $100. We also run various discounts and promotions throughout the year, so stay connected for exclusive deals.
Shipping Times
- Australia - 5-10 Business days
- New Zealand – 6-10 Business days
- Canada - 7-10 business days
- USA - 6-11 business days
- Europe - 6-10 business days
- Other countries - 8-15 business days
in some cases, it may take longer, and up to 3 weeks.
Shipping Times During Holidays
Please note that during the busy holiday shopping season throughout November and December, some orders may take a little longer to get to you. Thanks in advance for your patience!
Shipping Delays Because Of COVID-19
Due to new procedures and safety policies as a result of Covid 19, we are experiencing processing and shipping delays. These new policies are to keep our warehouse staff safe and you safe. All shipping carriers that we use have also implemented new and rigorous safety procedures and experiencing shipping delays because of overload. We appreciate your patience and understanding as we work hard to ensure your safety as well as the safety of our staff. Please allow some extra time for your order to arrive.
Do You Still Have A Question?
Your happiness is our top priority. If for any reason you need help with your purchase, don’t hesitate and email us immediately with your questions, concerns regarding shipping times, order tracking, or delivery.
Email: support@artesdesigns.com
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144-42 JEWEL AVE
Flushing NY 11367, USA
Support@artesdesigns.com
Artes Designs
PureScales LLC
+1 347-482-0623